What do you think about Workato Academy?

Aaron W. · 2026-11-04T20:44:15.481Z

❓Question of the week: What do you think about Workato Academy (https://academy.workato.com/)? Academy is where a lot of us get started with Workato, so we want your honest take. What helped you get up and running? Where did you get stuck? What course, lab, or topic do you wish existed? Big or small, it all counts. If you started a course and dropped it halfway, tell us why. I’ll pass what I hear along to the Academy team. • REPLY to this thread with your answer. • REACT to other replies with an emoji. *Edited to add: @channel 🙂

Workato Builders Community

15 comments

· Sorted by Oldest

Bret B.
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the workato intro bit on every video gets old quick. should be short and quick if a “watermark” is needed for the video
👀2
Aaron W.
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Oooh, thank you Bret B., or a “skip intro” button like Netflix?
Bret B.
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something but it gets old so quick.
Bret B.
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and there are a lot of videos
Bret B.
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or have it at the end where you can just move on
Amelia B.
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Thanks for the feedback, Bret! This is really valuable feedback for the Academy team!
💯1
gary
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I haven’t looked at Workato Academy in a long time, so I don’t have direct feedback. However, I can say my preferred way of learning is by getting information fast first, and detailed second. I have a short attention span and even less patience (thanks, social media). If I see a wall of text or a video that is longer than five minutes, the likeliness of me getting through it is close to zero. This is usually because I have no idea if the content is actually going to teach me something or help me solve an issue, but it’s still asking for a decent time commitment. If a long video started with a 30-60 speed-run recap of everything I’m going to get out of the video (course, session, etc.), the chances of a full viewing drastically increase. First, it acts as a table of contents for the longer content, allowing me to answer: Is this actually addressing what I need? It also gives me the opportunity to assess the content: Is it clear and well-made? This is generally my approach to any training I perform. I always start with a recap of the full process, the starting point, major milestones, and finish line. Zero fluff. Once everyone is oriented, I double back and walk through each part of the process in more detail. I guess it’s a lot like social media. Take two YouTube creators: One creator makes a 30-minute video about making pancakes. Another creator makes a 90-second short with the same information. Which video will you watch? If I’m standing at the stove with a hot griddle, there’s only one answer. If I somehow make burnt frisbees, I’ll probably sit down later and watch the 30-minute video to see where I went wrong. But, honestly, even then probably not the full 30 minutes. I wouldn’t call myself an instructional designer, but I have worked in a few LMS’ and created close to a gajillion training videos and courses.
Bret B.
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The Workato videos are short and plentiful so those with short attention spans (defo not looking in a mirror, wait is that a squirrel???) can follow along just fine.
😆1
😅1
Mani K.
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Those text sections with arrow buttons for next pages, I keep missing them, would have preferred a straight text page over them, that is one thing that kept frustrating me.
👀2
Aaron W.
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I tried to read your whole reply gary but my attention span prevented me from… JUST KIDDING. This is really really solid guidance. For academy, I’d say that in general the content is going to be slower paced since it is for beginners and you are quite literally one of the most prolific and knowledgeable users of Workato. That said, there’s a lot we can do to make more Workato content that matches your pace and style. I would say that Alex S. - peep these notes. alyssa.retzena - Great stuff for us to think about as part of our Community & Academy planning.
👍1
Aaron W.
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Mani K. - will look into the buttons!
👍1
RussellJ
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Since others have provided detailed feedback, I wanted to chip in on the bigger picture. In essence, I found the Academy to be an excellent experience for getting up to speed quickly, and one of the best vendor experiences for a tool I’ve encountered. It’s impossible to fit everyone’s learning styles and needs at-point-of-encounter, but for me with a bunch of years in IT and a coding/automation background wanting to hit the ground running with Workato as a tool, it managed to steer a fine course between assuming too much and being too basic. And in combination with the online documentation (and the community, obv), it’s enough to (more than) get started with implementing production workloads asap. Which surely must be the point 😀 And I say that as someone with a background in training and a keen focus on usability and user interaction (and who can be quite critical at times!). I guess one other thought is that, since doing my basic training and getting the Technical Developer sticker, I haven’t really thought to return (except on a couple of occasions to review topics I hadn’t used since the training). In short I think I’m saying I view(ed) the Academy as a place for necessary initial training, rather than an ongoing resource? Which may be doing a disservice to those who create the content! If so, perhaps there’s something to be done about raising the profile/shifting the perspective of the Academy as a resource for those who’ve moved on in their journey? But this might just be me!
Bret B.
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(edited)·
following up on my “intro” comment, it is only 8 seconds but 8 seconds over hundreds of 2-3 minute videos for the Workato Administrator Certification path….
🎱1
Mani K.
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Bret B., I can relate to what you are saying, I recently did my introductory courses to Workato, and most of the time I was skipping the ‘intro’ and ‘outro’ as they were slow paced longer animations… I agree with you a simple enough water mark could solve it or those animations could be sped up to reduce the time of the intro and outro If they all are of fixed length (I am not sure, as I always skipped them 😅) then maybe a universal skip button could work…
alyssa.retzena
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·
Thank you, everyone! These are such great insights to take back to the team.
☝️1

Bret B.
·
·
the workato intro bit on every video gets old quick. should be short and quick if a “watermark” is needed for the video
👀2
Aaron W.
·
·
Oooh, thank you Bret B., or a “skip intro” button like Netflix?
Bret B.
·
·
something but it gets old so quick.
Bret B.
·
·
and there are a lot of videos
Bret B.
·
·
or have it at the end where you can just move on
Amelia B.
·
·
Thanks for the feedback, Bret! This is really valuable feedback for the Academy team!
💯1
gary
·
·
I haven’t looked at Workato Academy in a long time, so I don’t have direct feedback. However, I can say my preferred way of learning is by getting information fast first, and detailed second. I have a short attention span and even less patience (thanks, social media). If I see a wall of text or a video that is longer than five minutes, the likeliness of me getting through it is close to zero. This is usually because I have no idea if the content is actually going to teach me something or help me solve an issue, but it’s still asking for a decent time commitment. If a long video started with a 30-60 speed-run recap of everything I’m going to get out of the video (course, session, etc.), the chances of a full viewing drastically increase. First, it acts as a table of contents for the longer content, allowing me to answer: Is this actually addressing what I need? It also gives me the opportunity to assess the content: Is it clear and well-made? This is generally my approach to any training I perform. I always start with a recap of the full process, the starting point, major milestones, and finish line. Zero fluff. Once everyone is oriented, I double back and walk through each part of the process in more detail. I guess it’s a lot like social media. Take two YouTube creators: One creator makes a 30-minute video about making pancakes. Another creator makes a 90-second short with the same information. Which video will you watch? If I’m standing at the stove with a hot griddle, there’s only one answer. If I somehow make burnt frisbees, I’ll probably sit down later and watch the 30-minute video to see where I went wrong. But, honestly, even then probably not the full 30 minutes. I wouldn’t call myself an instructional designer, but I have worked in a few LMS’ and created close to a gajillion training videos and courses.
Bret B.
·
·
The Workato videos are short and plentiful so those with short attention spans (defo not looking in a mirror, wait is that a squirrel???) can follow along just fine.
😆1
😅1
Mani K.
·
·
Those text sections with arrow buttons for next pages, I keep missing them, would have preferred a straight text page over them, that is one thing that kept frustrating me.
👀2
Aaron W.
·
·
I tried to read your whole reply gary but my attention span prevented me from… JUST KIDDING. This is really really solid guidance. For academy, I’d say that in general the content is going to be slower paced since it is for beginners and you are quite literally one of the most prolific and knowledgeable users of Workato. That said, there’s a lot we can do to make more Workato content that matches your pace and style. I would say that Alex S. - peep these notes. alyssa.retzena - Great stuff for us to think about as part of our Community & Academy planning.
👍1
Aaron W.
·
·
Mani K. - will look into the buttons!
👍1
RussellJ
·
·
Since others have provided detailed feedback, I wanted to chip in on the bigger picture. In essence, I found the Academy to be an excellent experience for getting up to speed quickly, and one of the best vendor experiences for a tool I’ve encountered. It’s impossible to fit everyone’s learning styles and needs at-point-of-encounter, but for me with a bunch of years in IT and a coding/automation background wanting to hit the ground running with Workato as a tool, it managed to steer a fine course between assuming too much and being too basic. And in combination with the online documentation (and the community, obv), it’s enough to (more than) get started with implementing production workloads asap. Which surely must be the point 😀 And I say that as someone with a background in training and a keen focus on usability and user interaction (and who can be quite critical at times!). I guess one other thought is that, since doing my basic training and getting the Technical Developer sticker, I haven’t really thought to return (except on a couple of occasions to review topics I hadn’t used since the training). In short I think I’m saying I view(ed) the Academy as a place for necessary initial training, rather than an ongoing resource? Which may be doing a disservice to those who create the content! If so, perhaps there’s something to be done about raising the profile/shifting the perspective of the Academy as a resource for those who’ve moved on in their journey? But this might just be me!
Bret B.
·
(edited)·
following up on my “intro” comment, it is only 8 seconds but 8 seconds over hundreds of 2-3 minute videos for the Workato Administrator Certification path….
🎱1
Mani K.
·
·
Bret B., I can relate to what you are saying, I recently did my introductory courses to Workato, and most of the time I was skipping the ‘intro’ and ‘outro’ as they were slow paced longer animations… I agree with you a simple enough water mark could solve it or those animations could be sped up to reduce the time of the intro and outro If they all are of fixed length (I am not sure, as I always skipped them 😅) then maybe a universal skip button could work…
alyssa.retzena
·
·
Thank you, everyone! These are such great insights to take back to the team.
☝️1