Really proud of this moment I was on the AAIF livestream at AGNTCon + MCPCon

Hello @channel!

To celebrate the launch of Chat, I'm sharing some of Dewy's favorite works of art in high res, they make great desktop backgrounds.

📚 The TalentXM POC Library is open We've been shipping a lot of agentic builds lately — so we put the proof-of-concepts in one place. If you're exploring AI agents for healthcare RCM, ops, or retail, this is a good place to see what "production-ready" actually looks like. A few of the builds you'll find inside: 🏥 DenialXM — Denial Management Genie — turns one plain-language request into a set of denied claims, each classified, scored for recoverability, and routed to a named owner with a next action. ✅ Eligibility Check Genie — real-time insurance eligibility via the Optum API (X12 270/271), from chat, a Google Sheet batch, or an insurance entry point. 🔄 Patient EngageXM (Early Access · MCP) — ranks dormant patients worth re-engaging from athenaOne data, with a live engagement funnel. 📅 ScheduleXM + Healthcare Scheduling Genie — automate the full appointment lifecycle through Athenahealth EHR: slot discovery, patient registration, and booking. 🛒 Retail Control Plane MCP — a governed MCP server that senses real-time demand exceptions on any style/SKU and recommends network-aware replenishment. All built on Workato (Agent Studio + MCP). Browse the full library here 👉 talentxm.ai/poc-library Always happy to compare notes on agentic patterns, EHR/API integrations, or MCP design — drop a comment or DM. 🙌

It's time for our question of the week! ❓This week's question is: What is the coolest piece of swag Workato could make? We have Dewy plushies, colored pencils, note books, legos, totes, hats, shirts... but what would YOU like to see Workato share as a giveaway at future events? No limits on your ideas. nathan.calkin suggested that we create Workato brand snuggies (robes/blankets!) today so I was feeling inspired 😄

Second Idea: Decentralized Lookup table responsibility and Governance Our second biggest challenge is keeping lookup tables up to date, I want the business to be responsible for this i.o. my devs. Workato's tools are however not user friendly enough to enable this. Could it be possible to have data validation rules per column, and a better UX/UI experience for business users + version control. A nice to have bonus would be some kind of deploy management, where we can set permissions for editing (multiple employees) vs deploying (manager)

Idea: better support for non-static (FHIR) schemas I work in healthcare integration as an architect, in healthcare HL7 FHIR is the standard for data exchange. It’s required in the US, and it’s the basis for the European Health Data Space and the national programs here in the Netherlands. The catch is that FHIR types are extendable. A schema is therefore a bit dynamic, but not unstructured: it’s just a superset of possible structures. Two systems can both send a Patient with different (valid) shapes. Workato schemas are static, so I either lose data (unknown extensions get dropped) or lose structure (generic object, parse by hand, no datapills). Small example (hl7.org/fhir/R4/patient.html): json

{
  "resourceType": "Patient",
  "extension": [
    { "url": "http://example.org/fhir/StructureDefinition/preferred-contact-moment",
      "valueString": "weekday mornings" }
  ],
  "deceasedBoolean": false
}

What I’d like to see:

That means less custom parsing and no data loss, which will make this tool so much more powerfull for us!

Is it possible to add "Job Started", "Job Completed" triggers under the "Manage other recipes" type in Workato? We have plan to enable monitoring Job Start/End events for other recipes. Current only "Job failed" trigger is available.

Hey, everyone! Please welcome Ankit M.! 🥳 Here’s a little bit about them, in their own words:

Building AI-powered applications, exploring automation and intelligent workflows, and developing projects like EPCare. Currently interested in workflow automation, agentic AI, and building practical solutions that bridge software engineering with real-world problems.

Bengaluru, Karnataka, India

I’m a computer science student, developer, and tech community leader passionate about building meaningful products, exploring emerging technologies, and turning ideas into working solutions. I actively participate in hackathons, lead technical initiatives at my college, and enjoy collaborating with people who love experimenting, building, and learning. I’m particularly interested in AI, automation, backend systems, and scalable software products.

I’m a 3× hackathon winner who loves turning ambitious ideas into real projects—and I’m just as excited about building communities as I am about building code!

Hey Workato community! 👋 The team at TalentXM has just shipped a batch of agents, Genies, and MCP servers to the Marketplace — most of them focused on healthcare RCM and operations, plus one for retail. Would love your feedback if any of these are relevant to your builds: 🏥 DenialXM — Denial Management Genie Turns one plain-language request into a set of denied claims, each classified, scored for recoverability, and routed to a named owner with a next action. ✅ Eligibility Check Genie Verifies patient insurance eligibility in real time via the Optum eligibility API (X12 270/271) — from chat, a Google Sheet batch, or an insurance entry point. 🔄 Patient EngageXM (Early Access · MCP) Turns athenaOne appointment + clinical-workflow data into a ranked, reason-coded list of dormant patients worth re-engaging, with a live engagement funnel. 🛒 Retail Control Plane MCP A governed MCP server that senses real-time demand exceptions on any style/SKU and recommends network-aware chase or pullback replenishment. 📅 ScheduleXM Agent MCP Server AI-powered MCP server automating the full healthcare appointment scheduling lifecycle through Athenahealth EHR — from patient creation onward. 🗓️ Healthcare (Appointment Scheduling) Genie Production-ready agent letting healthcare staff manage the full appointment lifecycle — slot discovery, patient registration, and booking. Everything’s live under TalentXM on the Marketplace. We built these on Workato (Agent Studio + MCP), and we’re always happy to compare notes on agentic patterns, EHR/API integrations, or MCP design. Drop a comment or DM! 🙌 marketplace.workato.com/en talentxm.ai blocktxm.com

Hello all... John in Dallas, I use Automation Studio which is how Epicor branded Workato into their system. today we only connect SFDC and Epcior since we only get 1 connection included in our epicor license so don't get to do a lot of fun stuff but its better than what I had before... me and csv files and data loader 🙂