Hi @aditya_m!It looks like you're trying to match the values from ServiceDesk Plus Status to Freshservice Status.To achieve this, you can pull all possible SDP status via API and then once you have them, you can match the appropriate Freshservice sta...
Hi @TilakBhatia!Can you confirm if you're looking to utilize the Search Events action of the Outlook connector to get all recurring events?If so, I'm trying to check the Outlook API and it seems that there is a separate endpoint for fetching recurrin...
Hi there, @borre842!Just checking to see if you're able to get access to your customer's ADP and the result of your tests using the Community Connector/SDK.Thank you!
Hi Tilak,The expected behavior is that users/collaborators should have access to the DEV environment, as when switching to the Team Workspace, it will be automatically routed to the DEV environment.The current architecture and main logic of environme...
Hi Thomas,At the moment, our On-Prem Files connector doesn't have the capability yet to move folders, retaining the subfolder structure directly.If you're not manipulating the files inside the root and subfolders, consider using the On-Prem Command L...