looks like we have some serious competition here! 😂
Haha 😂 Shiva won the speed round, and Bret was busy directing the next Lord of the Rings movie! 🧙♂️🔥🤣
Yeah!! that was quick to identify👀😃
since we call our automations recipes, we should do kitchen swag 🤪
a Dewy egg timer
oven mitts that say “I make recipes for a living”
Workato hot sauce in mild, hot and extra hot
also love the connector plushies idea, I’d take a Snowflake one for my desk
📚 The TalentXM POC Library is open We've been shipping a lot of agentic builds lately — so we put the proof-of-concepts in one place. If you're exploring AI agents for healthcare RCM, ops, or retail, this is a good place to see what "production-ready" actually looks like. A few of the builds you'll find inside: 🏥 DenialXM — Denial Management Genie — turns one plain-language request into a set of denied claims, each classified, scored for recoverability, and routed to a named owner with a next action. ✅ Eligibility Check Genie — real-time insurance eligibility via the Optum API (X12 270/271), from chat, a Google Sheet batch, or an insurance entry point. 🔄 Patient EngageXM (Early Access · MCP) — ranks dormant patients worth re-engaging from athenaOne data, with a live engagement funnel. 📅 ScheduleXM + Healthcare Scheduling Genie — automate the full appointment lifecycle through Athenahealth EHR: slot discovery, patient registration, and booking. 🛒 Retail Control Plane MCP — a governed MCP server that senses real-time demand exceptions on any style/SKU and recommends network-aware replenishment. All built on Workato (Agent Studio + MCP). Browse the full library here 👉 talentxm.ai/poc-library Always happy to compare notes on agentic patterns, EHR/API integrations, or MCP design — drop a comment or DM. 🙌
Hey dheeraj k. — great question! Right now each genie is purpose-built and runs independently, owning its own slice (denials, eligibility, scheduling, etc.) with its own tools and guardrails — we did that so each can be deployed and governed on its own. We’re heading toward the router/orchestrator pattern you described, though: a front-door genie that reads the request, classifies intent, and hands off to the right specialist (passing shared context like claim/patient IDs). On Workato the orchestrator just calls the others as tools/sub-recipes. Happy to compare notes on intent routing and context hand-off! 🙌
Navya K. Here’s the step-by-step approach I suggest we take to fix this cleanly and prevent future timeouts:
Process Data "In-Flight": First, stop accumulating everything into contacts_list across pages. Clear or process the list on each iteration so memory overhead doesn't grow exponentially and slow down late iterations.
Move to Async Child Recipes: Decouple the loop by having the parent recipe trigger a Recipe Function asynchronously per page (or page range). This gives each page its own fresh 90-minute job budget, makes job logs much cleaner, and means a failed page only requires retrying that single page rather than re-running a multi-hour job.
Add a Time Guard & Checkpoint: Track job_start_time and exit the loop gracefully around the 75-minute mark. Store the last successful current_page in a Lookup/Data Table so the next scheduled run picks up seamlessly right where it left off.
Hey Workato community! 👋 The team at TalentXM has just shipped a batch of agents, Genies, and MCP servers to the Marketplace — most of them focused on healthcare RCM and operations, plus one for retail. Would love your feedback if any of these are relevant to your builds: 🏥 DenialXM — Denial Management Genie Turns one plain-language request into a set of denied claims, each classified, scored for recoverability, and routed to a named owner with a next action. ✅ Eligibility Check Genie Verifies patient insurance eligibility in real time via the Optum eligibility API (X12 270/271) — from chat, a Google Sheet batch, or an insurance entry point. 🔄 Patient EngageXM (Early Access · MCP) Turns athenaOne appointment + clinical-workflow data into a ranked, reason-coded list of dormant patients worth re-engaging, with a live engagement funnel. 🛒 Retail Control Plane MCP A governed MCP server that senses real-time demand exceptions on any style/SKU and recommends network-aware chase or pullback replenishment. 📅 ScheduleXM Agent MCP Server AI-powered MCP server automating the full healthcare appointment scheduling lifecycle through Athenahealth EHR — from patient creation onward. 🗓️ Healthcare (Appointment Scheduling) Genie Production-ready agent letting healthcare staff manage the full appointment lifecycle — slot discovery, patient registration, and booking. Everything’s live under TalentXM on the Marketplace. We built these on Workato (Agent Studio + MCP), and we’re always happy to compare notes on agentic patterns, EHR/API integrations, or MCP design. Drop a comment or DM! 🙌 marketplace.workato.com/en talentxm.ai blocktxm.com
Sharing our Eligibility XM Agent by TalentXM A claim denied for eligibility was usually preventable before the patient even got to the exam room. Front desks still verify insurance by hand. They retype member IDs, toggle between payer portals, and chase coverage details while the waiting room fills up. When something slips, it shows up weeks later as a denial, rework, and lost revenue. So we built Eligibility XM, an AI agent on Workato that verifies patient insurance in seconds through the Optum Eligibility API. It works the way your team already works: 🔹 One patient, right now. Type the patient details in chat and get coverage status back instantly. 🔹 A whole day's schedule. Point it at a spreadsheet of upcoming appointments. It verifies every row, writes results back, and gives you a summary of what needs attention. 🔹 Just the insurance card. Drop a card image into a shared drive and Workato IDP reads it, builds the request, and returns the result. 🔹 Straight from email. Patients or staff email a card photo, and the verification comes back by email. Behind the scenes, Optum handles the X12 270/271 translation. Your staff never touch EDI. They see a clear answer: active, inactive, or needs review. What this changes: ✅ Fewer eligibility-related denials ✅ Less manual rework at registration ✅ Staff time back for patients instead of payer portals This is one piece of a bigger push at TalentXM: building practical, governed AI agents for healthcare revenue cycle, alongside our work on denials, prescription refills, and care gap closure. If eligibility checks are still a manual bottleneck for your organization, I'd love to show you Eligibility XM in action.lnkd.in/p/gSjFXk5G
🚀 Exciting News, Everyone! Our product DenialXM - Denial Management Genie is officially LIVE on the Workato Marketplace! 🎉 DenialXM is designed to streamline and automate denial management workflows, helping organizations reduce revenue leakage, handle claim rejections faster, and boost efficiency using Workato's powerful automation capabilities. 🔗 Check it out on the Marketplace here: marketplace.workato.com/en/product/denialxm-denial-management-genie Huge shoutout to everyone who helped bring this to life! 🙌 Feel free to take a look, share feedback, or reach out if you'd like to learn more!
